The Trump Administration’s on-going political drama makes it easy to forget that not long ago, companies were the almost-daily subjects of Trump Twitter tirades. But corporate executives who assume they and their organizations are now off the hook should consider Trump’s mastery at creating distractions – and take this breather to plan for the real possibility that they could soon be back in the president’s Twitter crosshairs.
“If you can believe it, I lead almost all of our client and internal presentations. I never would have imagined doing something like that without your help. I can confidently say my career is progressing because of you. No words can express my gratitude.”
If a person likes your service, they will recommend you to a friend; if they leave dissatisfied, they will tell ten friends. That’s how the old saying goes, but that is no longer the case. With the increase in social media popularity, the number of people who can potentially learn about your bad reputation can count in thousands or even millions.
Although consumers have grudgingly grown accustomed to providing their own customer service—whether at the bank, gas stations, grocery stores, public transit systems, airports and now even at restaurants, post offices and hospitals—there’s mounting evidence that this trend isn’t as good for business as many organizations bargained for.
WPNT Ltd. senior consultant Steve Johnson shared his sports marketing and
communications expertise with Catalyst Charter Schools.
Memo to organizational leaders: Leona Lansing, the fictional cable news executive on HBO’s “The Newsroom,” was on to something when she bluntly told a fellow exec: “You have a PR problem because you have an actual problem.”
Few preparations made in anticipation of a disaster pay bigger dividends than how the team communicates with the news media and the public during a disaster. Seamless and coordinated communication is as important as seamless and coordinated operations – both during the disaster and in the recovery stage. Communications and operations must work in tandem.
The third and fourth quarters have been and are ones of growth and renewal including new clients, a refreshed website and the launch of a new communications offering. See some of our firm’s work in the quarters below.
With what seems to be an uptick in hate crimes countrywide, Team WPNT Ltd. came out to support racial justice.
Featured in Entrepreneur magazine, Stephanie Nora White weighs in on the importance of the organization in achieving training traction.
Preparations are underway as WPNT Ltd. prepares to roll out it’s new
Email Effectiveness program. The program is being created at the request of clients for both executives in private sessions and for staff in team sessions.