Although consumers have grudgingly grown accustomed to providing their own customer service—whether at the bank, gas stations, grocery stores, public transit systems, airports and now even at restaurants, post offices and hospitals—there’s mounting evidence that this trend isn’t as good for business as many organizations bargained for.
WPNT Ltd. senior consultant Steve Johnson shared his sports marketing and
communications expertise with Catalyst Charter Schools.
Memo to organizational leaders: Leona Lansing, the fictional cable news executive on HBO’s “The Newsroom,” was on to something when she bluntly told a fellow exec: “You have a PR problem because you have an actual problem.”
Few preparations made in anticipation of a disaster pay bigger dividends than how the team communicates with the news media and the public during a disaster. Seamless and coordinated communication is as important as seamless and coordinated operations – both during the disaster and in the recovery stage. Communications and operations must work in tandem.
The third and fourth quarters have been and are ones of growth and renewal including new clients, a refreshed website and the launch of a new communications offering. See some of our firm’s work in the quarters below.
With what seems to be an uptick in hate crimes countrywide, Team WPNT Ltd. came out to support racial justice.
Featured in Entrepreneur magazine, Stephanie Nora White weighs in on the importance of the organization in achieving training traction.
Preparations are underway as WPNT Ltd. prepares to roll out it’s new
Email Effectiveness program. The program is being created at the request of clients for both executives in private sessions and for staff in team sessions.